Basic Management Policy

Principles

Hitachi Capital advocates the following Principles “to contribute to the creation of a richer society by creating values desired by society and customers”.

1. Sustainable growth

We will achieve sustainable growth backed by high quality management with trust as our first priority.

2. Respect for human dignity

We will improve ourselves as disciplined individuals and strive to increase our corporate strengths by treating each other with respect.

3. Implementation of corporate ethics

We will voluntarily act in accordance with laws and ethics and contribute to the development of a wholesome society.

Mission

“Social Values Creating Company”

We will be conscientious of the global environment and aim to become a Social Values Creating Company that provides new values to realize social development and richer life for people.

Core Values

All of Hitachi Capital share and act on the following core values to realize the Mission, “Social Values Creating Company”

1. Future-focused

Challenges to create a new value not by attaching to past methodology but adapting to changes in the future.

2. Customer-oriented

To become a company needed from customers, always pursuing customers’ needs, taking actions from customers’ perspective.

3. The three actuals: “The actual place, the actual situation, the actual case”

The actual place is where communication with customers taking place. Customers are our priority, conducting business with understandings of actual situation and focusing on the actual case.

4. “Basics” and “Ethics”

Adopt the basics. Always need to get back to basics to conduct daily tasks properly and behave appropriately.

5. Quality First

Always prioritizing quality first, continuing efforts to enhance quality to be a trusted and appreciated company by customers.

6. Diversity

Understanding different ideas and ways of working, and creating new values to create a vibrant corporate culture.

7. Individual accountability

Accomplishing own role and responsibilities without relying on others and enhancing own ability and skills.

8. “Harmony”

The willingness to respect the opinions of others and discuss matters in a manner that is thorough and frank, but fair and impartial, and once a conclusion has been reached, to cooperate and work together to achieve a common goal.

9. “Sincerity”

To approach issues openly and honestly, without drawing false distinctions between oneself and others. “Sincerity” is the spirit that inspires the confidence that society has placed in us.

10. “Pioneering Spirit”

A purposeful approach to one’s work based on individual initiative, to create new business by pursuing novel, new goals. This spirit is manifested in a keen desire to be at the forefront of technology and the top of our chosen fields of expertise. These objectives are achieved by promoting the limitless potential of each individual member.

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