Customer Service Tips to Make Clients Love You

by Candi Pavliscak

Customer service is always being discussed, from news stories and business books lauding those companies with the best customer service to companies competing with each other by debating which firm…

Know Your Client Before Getting Down to Business

by Candi Pavliscak

By Candi Pavliscak, Senior Vice President, Hennessey Capital Most business owners will be excited about the prospect of bringing on new clients. However, before you make the decision to take…

Loyalty: How to Take Care of Customers

by Candi Pavliscak

In today’s tough economic times, your customers are managing their cash closely and looking for the most value for their money. Being the lowest cost provider is not the only…