Customer Service Tips to Make Clients Love You

by Candi Pavliscak

Customer service is always being discussed, from news stories and business books lauding those companies with the best customer service to companies competing with each other by debating which firm…

Getting to Know Candi Pavliscak

by Katie Mullin

Candi Pavliscak, Senior Vice President At Hitachi Business Finance, we are driven by the relationships we create with our clients. We pride ourselves on working closely with them and forming…

Know Your Client Before Getting Down to Business

by Candi Pavliscak

By Candi Pavliscak, Senior Vice President, Hennessey Capital Most business owners will be excited about the prospect of bringing on new clients. However, before you make the decision to take…

Creating a Credit Policy that Helps You Get Paid

by Katie Mullin

By Candace Pavliscak, Chief Credit Officer & Senior Vice President, Hennessey Capital Everyone thinks of the banking/finance industry when they hear the term “credit policy” particularly with the prevalent coverage…

So your customer needs a rush order?

by Katie Mullin

By Candi Pavliscak, Chief Credit Officer, Hennessey Capital There are a variety of red flags that can signal a potential problem with payment and/or collections from your customer. Beware: repeated…

Keys to Managing Your Collections Process

by Katie Mullin

By Candi Pavliscak,  Cheif Creidit Officer & Senior Vice President,  Hennessey Capital In today’s economy it is more important than ever to focus on collections.  When sales are slow, companies…