Customer Service Tips to Make Clients Love You

by Candi Pavliscak

Customer service is always being discussed, from news stories and business books lauding those companies with the best customer service to companies competing with each other by debating which firm…

Getting to Know Toby Dahm

by Katie Mullin

Toby Dahm, Senior Vice President At Hitachi Business Finance, we are driven by the relationships we create with our clients. We pride ourselves on working closely with them and forming…

Where Have All the Cowboys Gone?

by Toby Dahm

During lunch, after a morning visit to a plant that the borrower desperately wanted, the loan officer committed his bank to the deal. He said “go ahead and buy it,…

Financing for Manufacturing Companies

by Jeff Wright

There are many sources of financing for manufacturing companies that have a proven history of profitability. It’s the manufacturers who have start-up companies or have experienced losses. Or those that…

Financing the Telecommunications Industry

by Jeff Wright

The United States is falling dangerously behind other countries in offering high speed, affordable Internet services to businesses and consumers. The World Economic Forum ranked the United States 35 out…

Challenges Entrepreneurs Face

by Katie Mullin

Hitachi Business Finance President and COO Mike Semanco was recently a featured guest of Detroit marketing maven Mark S. Lee on his “Small Talk” radio show broadcasted on WXYT 1270…

Leverage

by Jeff Wright

In the past several weeks, I’ve been hearing a word I haven’t heard in a long while – not since well before 2008. The word is leverage. Actually, from the…